Privacy Policy

At Polymer80 Frame in Raleigh, North Carolina, founded by Brett Sullivan, we are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you interact with our store.

Information We Collect

To process your orders and provide service, we collect necessary personal information. This includes:

Contact Details: Your name, email address, shipping and billing addresses.
Transaction Data: Payment information (processed securely by our payment gateways; we do not store full credit card numbers).
Technical Data: Through cookies and similar technologies, we collect IP address, browser type, and pages visited to improve site functionality and your shopping experience.

How We Use Your Information

Your data is used exclusively to fulfill your orders, communicate about your purchases, and improve our services. We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Data may be shared only with essential service providers (e.g., shipping carriers, payment processors) strictly to complete your transaction.

Data Security & Retention

We implement robust security measures, including SSL (Secure Socket Layer) encryption on all data transmissions, to protect your information. We retain your personal data for a period of three (3) years from your last transaction or interaction to comply with legal obligations and for legitimate business purposes, after which it is securely disposed of.

Your Rights & Choices

You have the right to access, correct, or request deletion of your personal data we hold. You can manage cookie preferences through your browser settings. As part of our commitment to compliance, including the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. To exercise any rights, please contact us directly.

Contact Us

For questions about this Privacy Policy or your data, contact Brett Sullivan and our team at Polymer80 Frame. We are based in Raleigh, NC, and are dedicated to transparent and responsible data handling.